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Security Systems in Port St. Lucie
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Port St. Lucie?

A residential security package is intended to safeguard your family. But what occurs when your home security alarms go off in Port St. Lucie? What should you do to be certain you and your loved ones are secure?

Your first priority is not to panic. Know that your around-the-clock monitoring experts are always standing by to assist. Then proceed with the recommended actions to be fully equipped to handle any emergency.

Our Committed Professionals Help You Stay Safe

A 24-7 monitoring specialist is alerted in an instant whenever your Port St. Lucie home security alarms go off. When a representative is notified, they will contact you n a hurry to figure out what set off the alarm. Your alarm may go off for several different reasons, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Water infiltration

  • False alarm

In circumstances when a device was accidentally triggered—like forgetting that your entry-point sensors are turned on when you unlock a door— an agent will contact you and ask if you need help. Provide your proper code, and they can deactivate the alarm.

In a true emergency, the monitoring agent will dispatch first responders, including firefighters, EMS, and law enforcement, to your home. They can also function as a contact point when you aren't at home. Your dedicated monitoring staff also can let first responders know which security device was tripped, helping them prepare for what might be a life-threatening situation. The monitoring expert will remain on the phone with you to keep you calm and let you know what the next steps should be.

Here’s What You Should Do if Your Alarm Goes Off In Port St. Lucie

Being awoken in the wee hours of the morning to your alarm going off is terrifying—particularly if you aren’t clear as to why it’s going off. The smartest thing you can do is keep yourself in control and take the following actions:

  • In the first place, get somewhere safe. Gather all members of your family including pets as quickly as possible and relocate to a protected area at your property or depart the home if needed. It's a common tendency to feel like you need to deal with the problem in your home, but this may put you and your family at greater risk. Alternatively, concentrate on keeping you and your loved ones safe and let the trained personnel resolve the issue.

  • Second, use the mobile security application to remain in communication with your monitoring staff. They'll send emergency professionals who will be en route to your property within minutes.

  • Third, keep in constant communication with your monitoring specialists and emergency professionals. You have the ability to be patched through, so representatives of each team are sharing information. Conversely, if you can't speak directly to authorities, you can still receive updates by text message. Even if it’s only a false alarm, it's smart to maintain communications with everyone involved so you will be prepared should an actual problem happen.

Get Protection For Any Emergency in Port St. Lucie with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring your loved ones and property are secured. With around-the-clock monitoring, home automation, and a range of sensors, your residence will remain the safe haven you’ve always wanted. Create a comprehensive home security package by submitting the form on this page or reach out to (772) 237-3604 to get started.