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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the age-old practice of giving a neighbor your house key into the digital age. It eliminates the necessity of actual keys or keypad codes and permits you to control who has access to your Port St. Lucie home and for what duration. Find out more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to walk your dog, get your mail, or water your plants when you leave home. Typically, you would just give them a key to your house. There’s now a better way. Because of the innovative ADT Trusted Neighbor Feature, you won’t have to be concerned about doors left unsecure or missing keys. 

What you’ll need is an ADT security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You give access to a trusted individual, like a neighbor or relative, through the ADT+ app.
  2. Next, you configure permissions. You can give neighbors timed access, allowing them to enter and exit during specific hours, or event-based access. For example, if a box is delivered, the system can unlock the door to let your neighbor move it inside once it verifies them.
  3. Once you’ve set up access, your Google Nest Doorbell utilizes familiar face detection to verify your neighbor when they come near the door.
  4. Your ADT security system will deactivate the alarm and unlock the door when the individual is confirmed as an approved user.
  5. You get real-time notifications as your friend, neighbor, or family member comes and goes. The app also offers a complete log. 
  6. Once the trusted neighbor leaves, your smart door lock secures automatically to safeguard your home.

You may provide access for anyone you want, such as a service technician, pet sitter, or a companion who shows up when you’re out. This feature is also useful during urgent situations, particularly when you’re not around. For example, if a water sensor trips, your system can grant event-driven access so an individual can enter and turn off the water supply. Setting permissions is straightforward with the user-friendly app. 

Make Your Port St. Lucie Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Port St. Lucie home smarter and more secure. This tool isn’t just for neighbors and friends, as you’ll enjoy the face recognition and auto-unlock functionality when you’re wrangling kids or bringing in bags of groceries. After you're inside, the door automatically secures behind you.

Request Your ADT Home Security System In Port St. Lucie With Advanced Tools

Benefit from tools like ADT Trusted Neighbor and smart surveillance with a full-featured home security system in Port St. Lucie from Secure24 Alarm Systems. A national ADT dealer, we’re excited to provide the latest technology from the top name in home security. Call (772) 237-3604 today to get started. Our well-trained team can answer any questions about Google Nest cameras, the ADT+ app, and how to make things work in unison.